• What is Landmark Rewards?

    Landmark Rewards is the Landmark Group’s award-winning loyalty programme, which allows you to earn points on purchases and spend them for instant savings.

    Landmark Rewards members also enjoy exclusive offers, special invitations to in-store activities and sale previews, birthday bonus points, and a whole lot more!

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  • How do I join Landmark Rewards?

    Here’s how:

    Shop at any Landmark Group store - Lifestyle, Max, Spar, Home Centre, Splash, Melange, Bossini, Krispy Kreme or Fun City.

    Fill in the Landmark Rewards enrolment form, and share your mobile number.

    That's it! You are now a privileged member of Landmark Rewards. Use your mobile number to access the programme.

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  • I'm an existing Landmark Rewards member. How can I earn Landmark Rewards points on my online purchases at MaxFashion.com?

    You’ll first need to create an account on the MaxFashion website or apps.

    If you already have an account on the MaxFashion website or apps, link your Landmark Rewards membership to it by clicking on the Landmark Rewards tab in the My Account section.

    You will start earning points once you've spent a total amount of Rs. 1,000 across Landmark stores or on the MaxFashion website and apps.

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  • Do I have to pay anything to join Landmark Rewards?

    No, it's absolutely free. Landmark Rewards offers you lifetime membership with no annual fee and no minimum spend.

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  • I just made a purchase but I haven’t linked my Landmark Rewards account. Can I still earn points for that purchase?

    No, you'll need to link your accounts first to be able to earn points on your purchases.

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  • Will I lose my points if I return an item?

    Yes. If you return an item, the points you've earned on your purchase will be debited from your Landmark Rewards account.

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  • Can I earn points on vouchers?

    Yes, you can earn points on Credit Note, but not on other promotional vouchers.

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  • I just completed a purchase, but my points haven't been credited. Why?

    Your Landmark Rewards points will be credited 35 days after delivery, and you'll be able to spend them after that.

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  • How can I pay with my Landmark Rewards points?

    To pay with your Landmark Rewards points, your account on the MaxFashion website or apps must be linked to your Landmark Rewards account.

    Here's how to link them together:

    You’ll first need to create an account either on the MaxFashion website or apps.

    If you already have an account on the MaxFashion website or apps, link your Landmark Rewards membership to it by clicking on the Landmark Rewards tab in the My Account section.

    You will start earning points once you've spent a total amount of Rs. 1,000 across Landmark stores or on the MaxFashion website or apps.

    And here's how you can pay with your Landmark Rewards points:
    1. Sign in to your account on the MaxFashion website or apps.
    2. The Pay with Landmark Rewards point slider at checkout will help you decide how many points you can spend and calculate your discount.
    3. Use the slider to get your desired savings.

    That's it!

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  • How do I know if I am eligible to spend my points?

    After you've linked your Landmark Rewards account, check your points in the Landmark Rewards tab under the My Account section. You can also see the available points under your name at the top of the page. You must spend 166 points or more to save using Landmark Rewards points.

    If you feel that the points showing in your account are incorrect, contact Landmark Rewards Customer Care on 1800-208-2444 (10:00 AM to 10:00 PM) or on email at feedback@landmarkrewards.in.

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  • When can I start using my points?

    Your points will be credited 35 days from the date of delivery, and you can spend them when you shop. The points will be valid for 12 months after they are credited.

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  • Are there restrictions on spending points?

    You must have a balance of least 166 points to be able to pay with Landmark Rewards points. You'll have to spend 166 points or more at a time, when you shop. Please note that Landmark Rewards points do not cover your shipping costs.

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  • What happens when I spend my points and then return an order?

    When you return an order placed using Landmark Rewards points, we'll issue a refund to My Credit in your account. If you're a guest user, you'll receive a Credit Note for the value of the Landmark Rewards points spent.

    Your My Credit balance can be used to shop any of our brands online.

    The Credit Note you receive when you return to store is issued by Qwikcilver. This single-use voucher is valid for 1 year and can be used to shop Lifestyle, Max or Home Centre products online or in-store. Credit Notes you receive when you return a product by placing an online return request or by calling for a pick-up, are for one-time use and valid only for 6 months. They can be used to shop Max products online.

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  • What happens when I spend my points and then cancel an order?

    When you cancel an order placed using Landmark Rewards points, we will reimburse the value of the points that you've spent. It will either be refunded to My Credit in your account or emailed to you as a Credit Note (if you're a guest user). The points you've earned on your order will be taken back.

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  • I’ve linked my Landmark Rewards account. Why can't I see the Pay with Landmark Rewards option?

    This usually happens if you do not have the required minimum of 166 points.

    If you have 166 points and still cannot see the Pay with Landmark Rewards option, there's an issue with your Landmark Rewards account. Please contact Landmark Rewards Customer Care on 1800-208-2444, from 10:00 AM to 10:00 PM or email feedback@landmarkrewards.in for more information.

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  • I tried to link my card and now it says that I have been locked out. Why did this happen and what can I do?

    If you get your verification code or mobile number wrong too many times while attempting to link your Landmark Rewards and MaxFashion accounts, your account will be locked for security reasons.

    Please call us on 1800-123-1444 and we'll help you unlock it.

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  • How do I update my already-linked Landmark Rewards card number with a new one?

    We can definitely help you update your Landmark Rewards card details. Call us on 1800-123-1444 and we'll sort it out for you!

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  • How do I change personal information on my Landmark Rewards account?

    To make changes to the personal details on your already-linked Landmark Rewards account, you could:
    - Sign in to your MaxFashion online account.
    - Contact Landmark Rewards Customer Care on 1800-208-2444, between 10:00 AM and 10:00 PM.
    - Send an email to feedback@landmarkrewards.in

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  • Will my card stop working if I don’t use it?

    No. Your Landmark Rewards card will remain active even if you don’t use it. However, please note that Landmark Rewards points are valid only for 12 months. Points cannot be credited back to your account once they expire.

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  • How do I cancel my Landmark Rewards membership?

    To cancel your membership, contact us on 1800-208-2444 from 10:00 AM to 10:00 PM, send an email to feedback@landmarkrewards.in or message 'UNSUB' to 56767.

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  • Can I transfer my Landmark Rewards points?

    No, you cannot transfer your Landmark Rewards points.

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  • How do I check my balance?

    There are five different ways in which you could check your balance:
    1. Sign in and click on the Landmark Rewards tab under the My Account section.
    2. Take a look at the Landmark Rewards points slider on the payment page during checkout.
    3. Sign in to your account on landmarkrewards.in.
    4. SMS 'LANDMARK' to 56767.
    5. Contact Landmark Rewards Customer Care on 1800-208-2444 (10:00 AM to 10:00 PM) or on email at feedback@landmarkrewards.in.

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  • I have a Landmark Rewards Platinum Standard Chartered Credit Card. How can I earn and spend rewards points online?

    You'll need to link your accounts first to be able to earn points on your purchases.

    When you shop and pay on our site or apps with your Landmark Rewards Standard Chartered Bank Credit Card, you’ll earn 2 Landmark Rewards points for every Rs.200 of shopping.

    You can also spend any points that you earn through the Landmark Rewards Standard Chartered Bank Credit Card on the MaxFashion website and apps.

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